Here’s how you can get in touch.

• Phone Call
  Service in English: 00 800 6610 0066
  When calling from landline or home number, additional charges might apply.
• Email: customercare@moonboot.com

Our customer service team is at your disposal Monday to Friday, from 9:00 to 18:00 CET, excluding public holidays.
 

SHIPPING & RETURNS

We will always aim to dispatch your order within 48 hours pending product availability, credit and address verification, we make it our business to ensure a timely delivery of your order!

Delivery time for shipments addressed to:
Italy: approximately 1-2 working days (excluding the Italian islands which may take 2-3 working days).
European Union: approximately 2-3 working days.
Rest of the world: approximately 4-5 working days.

If something, for any reason, doesn't feel right to you, you will have 14 days from the receipt of your order to return the item(s) to Moonboot.com: returns are easy and always free.